Privacy Policy
Last updated: February 21, 2026
Your privacy matters. This Privacy Policy explains how Shine Bright Collective (“we,” “us,” or “our”) collects, uses, and protects your information when you visit shinebrightcollective.com
Information We Collect
We collect information in the following ways:
Information You Provide
When you use our website or services, you may voluntarily provide your name, email address, billing and shipping address, payment information (processed securely by third-party providers), and any information you submit through contact forms, scheduling tools, purchases, or coaching platforms.
Information Collected Automatically
When you visit our website, we may automatically collect your IP address, browser and device type, pages viewed and time spent on the site, and referring URLs. This data is collected using cookies and analytics tools and is used in aggregate to improve the site.
How We Use Your Information
- Provide and deliver coaching services, digital products, or programs
- Process payments and transactions
- Communicate with you about your purchases, sessions, or inquiries
- Send emails or updates you’ve opted into
- Improve website performance and user experience
- Maintain security and prevent fraud or misuse
We do not sell your personal information.
Store Data
When you visit our shop or make a purchase, we may also collect and store products you’ve viewed (to show you recently browsed items), cart contents tracked via cookies while you browse, and order details including your name, billing and shipping address, email address, phone number, and payment information. If you create an account, we store your name, address, email, and phone number to simplify future checkouts.
We retain order information for 7 years for tax and accounting purposes. Members of our team have access to order and customer information — including what was purchased, when, and where it should be sent — for the purpose of fulfilling orders, processing refunds, and providing customer support.
Payments & Financial Information
Payments made through our website are processed securely by Stripe. When processing payments, relevant data — including your name, billing address, and purchase total — is passed to Stripe to complete the transaction. We do not store or have access to your full credit card details. Please see the Stripe Privacy Policy for more details.
Cookies & Analytics
We use cookies and similar technologies to understand how visitors interact with our website, improve functionality and performance, support analytics and marketing insights, and track cart and wishlist contents while you browse.
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as your IP address, browser type, pages visited, and time spent on the site. This data is used in aggregate to improve our website and is processed by Google. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on. You can also control or disable cookies through your browser settings. Please see the Google Privacy Policy for more details.
Third-Party Services
We use trusted third-party tools to operate our site and services. These providers only receive the information necessary to perform their function and are required to protect your data.
Stripe handles payment processing. Google Analytics tracks website usage and performance. Flodesk manages our email list and communications — when you subscribe, your name and email are stored in Flodesk, which may use tracking pixels to measure email engagement. Practice Better supports coaching session scheduling and the client portal. Google for WooCommerce may share product and shopping data with Google to support features like product listings and shopping ads. Shipping carriers such as USPS or UPS receive your shipping address as needed to fulfill orders.
Please refer to each provider’s privacy policy for details on how they handle your data: Stripe · Google · Flodesk
Email Communications
.We use Flodesk to manage our email list and send communications. If you subscribe to our emails, your name and email address are stored in Flodesk. You may unsubscribe at any time using the unsubscribe link in any email we send. We only send emails you’ve agreed to receive..
Data Retention
We retain different types of data for different lengths of time. Order records are kept for 7 years for tax and accounting purposes. Contact form submissions are retained for 12 months for customer service purposes and are not used for marketing. Analytics data is retained according to the settings of our analytics provider. You may request deletion of your personal data at any time by contacting us, subject to any legal obligations we have to retain certain records.
Data SEcurity
We take reasonable steps to protect your information, including working with reputable third-party providers who maintain their own security standards. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
GDPR (European Union)
If you are located in the EU or UK, you have the right to access the personal data we hold about you, request correction or deletion of your data, restrict or object to processing, withdraw consent at any time, and request data portability.
California Privacy Rights (CPRA)
If you are a California resident, you have the right to know what personal information we collect and how it is used, request access to or deletion of your personal information, opt out of the sale or sharing of personal data (we do not sell personal data), and not be discriminated against for exercising your rights.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us.